top of page
Joanna Ker Counselling in Harrow London | image-from-rawpixel-id-2039608-jpeg%20(1
Privacy Policy​​

As part of my privacy policy, I will always keep any information provided through this website confidential. I will not contact you unless you indicate that you would like me to do so e.g. by sending me an email or telephoning me. I take your privacy seriously and will never share your personal details with a third party, without your permission.

​​

GDPR Specific Information:

-What do you do with contact details made via the website? (phone or email)
I use the contact details made via the website to reply to the message that has been sent to me.

​

-Why do you collect data?

Personal details are stored confidentially for the purpose of contact during the time you are in therapy.


- How long will you retain it?
Contact details will be deleted within four weeks of therapy ending.
 

- How do you want people to let you know if they do not wish for there information to be kept? 

If you do not want me to keep your information please inform me by emailing me. However if currently receiving counselling from my service - our treatment would stop - as contact information is required to maintain therapy. 

​

-Why and for how long do you keep records?

For legal and supervision purposes, I hold basic attendance records secured, using your initials only, and signed copies of

of Privacy Notice and Therapy agreement which will be destroyed 5 years after therapy ends.​

 

For more information please contact me.

​​

​

​Cookies​​

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect

  • Improve the speed/security of the site

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

You can learn more about all the cookies we use below

 

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

​
Website Function Cookies
 
Our own cookies

We use cookies to make our website work including:

There is no way to prevent these cookies being set other than to not use our site.

 
Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies: Wix.com.

Disabling these cookies will likely break the functions offered by these third parties

 

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Google Analytics

 

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

bottom of page